The Joy of Correspondence (In Praise of Snail Mail)

When I quit my job a few years ago, I had some specific goals for the year I was going to take off. I planned to read as much as I wanted to, and I wanted to learn to cook from scratch (beans and whole grains, soups and such). I wanted to learn more about medicinal herbs and make some simple remedies, preferably from my own herbs. And I wanted to start a blog.

I did not have correspondence on my radar. However, correspondence has become a major part of my life over the last few years, a huge unexpected joy.

It started with the haiku project in 2013. Write a haiku a day, put it on a postcard and send it to a friend. My Montana friend gracefully agreed to be the recipient of said postcards, and I decided to try to do a postcard a day for a year. I missed only a very few days, and I’m still doing it.

A friend in Colorado read about the project and started her own version of a postcard project with a variety of recipients (some receiving daily postcards and some receiving weekly postcards). I was one of the weekly recipients (and some weeks I received more than one). I am still one of the weekly recipients (we postcard project people clearly are not quitters), and she started her project back in August of 2014.

Fast forward to the fall of 2015. I started having serious computer problems. Email longer than a few sentences became untenable. It took a few months to figure out, but in the meantime, I was losing touch with some of my out-of-town friends, including Jami in Colorado.

So I started sending letters and cards via snail mail. This might seem extreme, but when it is taking two or three days to send an email, snail mail begins to look quite inviting. And I had an entire drawer full of cards that I had collected or received as gifts over the years, so there was no expense except postage. (Oh, and the obsession I developed with finding fun writing pens—you may not realize it, but sometimes you need to use different kinds of pens on different kinds of paper. Slippery paper requires special care.)

Jami (Colorado) almost immediately asked if I wanted to move completely (almost) from email to snail mail for the duration of my computer problem. Yes! And so it began.

With a weekly postcard and a weekly letter or card from Jami, plus occasional mail from other friends that responded in kind, getting the mail became much more fun. And the more fun it became, the more I wrote. The computer got fixed, and Jami and I continued our snail mail correspondence and still do. But now, it’s more like three or four cards a week (blank notecards that we usually write on both sides and the back), and it’s come to the point where I’m more likely to get something personal in the mail on a given day than not. And it’s not just Jami. I have several friends in town who send occasional cards and notes, and just today I got a postcard from a friend visiting Hawaii.

Sometimes I run across a funny in the newspaper that makes me think of a friend, and I clip it and send it to them with a note in a card (and it usually ends up being a longish note, because these are friends, and there are always things to say; also, smaller cards can be used if you are feeling somewhat less verbose on a given day).

I have one friend that I like to send scandalous postcards to because they make her burst out laughing when she finds them in the mailbox.

The payback? The payback is pure joy. First, I love writing (hence blog), so there’s that. But writing to close friends is more personal than the blog, and it can help me process feelings simply by writing them down, which is very grounding, so that’s a second thing.

Third, I get to support the U.S. mail system, which I think is one of the best things in this country. (And it also gives me an excuse to buy lots of the fun stamps the post office puts out, which I am tempted to count as number four but I won’t.)

Fourth, it brings joy into other people’s lives (a funny postcard, a poem, various goings-on, updates on important things like cooking successes and failures)—it singles a person out, and that means something; when the card is from a friend, you know it was chosen specifically for you; the words are written only to you. This primitive act of finding just the right card (or stationery), writing it, putting it in the envelope and addressing it (which of course means finding the address book), stamping it, and dropping it in the mailbox—somehow this primitive act does so much more than email. (I’m not sure which end experiences the greatest benefit, but I’m guessing the writer.)

Fifth, if you’re lucky, you might find a bit more personal mail on your porch floor (or wherever your snail mail lands). It’s fun. You pick it up, hold it in your hands. Read it (or tear it open and then read it), and if it’s a card, you often prop it up so you can enjoy it—usually for several days. (When’s the last time you propped up an email?)

Sixth, even if you don’t get more snail mail, you might strengthen relationships. I copied Jami’s weekly postcard idea and started sending a weekly postcard to my niece. This has led to a lot more correspondence (via text and email) and we’re both learning more about each other, which is a lot of fun.

Seventh, the correspondence can also be a form of artistic expression (especially with postcards). On my best days, the postcard picture reflects the haiku, and on the very best days, the stamp does too.

If this is new to you and you’re intrigued, you might want to consider starting small. Dig out some old postcards you got on vacation; send a note to a friend you’ve lost touch with.

Or perhaps you jump in with both feet and start your own project. A weekly postcard to an aunt or an old high school friend. A monthly riddle to your family….

If you like to write, you might be surprised at how much fun this can be. Addicting, really. Don’t say you weren’t warned.


New Year’s Resolutions

I like making New Year’s resolutions. I find them a good way to set goals, try new things, and sometimes, induce new habits. I usually try to do three, in different areas of my life. Last year I resolved to: (1) send a weekly postcard to the Minnesota Senate majority leader, (2) give May baskets to several of my neighbors, and (3) get back to blogging (I had not blogged for months).

Overall I did quite well. For the political postcard project, I sent the majority leader a total of 57 postcards. In addition, I added another senator (on a couple of key health committees) in late July, and sent her 18 postcards.

I did indeed do May baskets (and plan to do again this year, but now May baskets are moving more into tradition rather than resolution). As for blogging, I had resolved (parenthetically) to blog weekly. That didn’t happen, but I did post more regularly, and I will be satisfied enough with that.

Here are my resolutions for 2018:

  1. Expand personal correspondence. I enjoyed the political postcard project, and I again wanted to do something with postcards, but I wanted to take a break from politics. So I decided to send my niece a weekly postcard. I tend to be abysmal at email, but find I have a bit of a gift for snail mail; and with the wide assortment of postcards I’ve accumulated over the years of the haiku project (yes, I’m still doing it), I can send a variety of sometimes beautiful, or funny, interesting, and even potentially scandalous cards. She has already received the first postcard and is quite excited about the whole thing. I’m also going to try to establish correspondence with an author. But I realize that it could well be that a person who writes for a living might not be inclined to find writing in their off time a relaxing/enjoyable thing. But I am giving it a try, and the card is in the mail. I’ll let you know if I hear back.
  1. Work out (yoga, walk, weights) at least twice a week. Yes, I know it’s a low bar, but I want to be realistic. This way, I might at least establish a bit of discipline. I have been known to work out five times a week and track it and everything—for about three weeks, but then I lose discipline. I can always do more than two (and I expect I will, especially in spring and fall when I love to walk), but I like having this low bar as a bit of a work-out safety net.
  1. Do at least one novel thing a month with my spouse. I got this idea from an excellent book I read in December, Life Reimagined, by Barbara Bradley Hagerty, which I hope to blog about sometime soon (so many ideas for posts of late!). I’m starting to compile a list of novel things for us to choose from. My ideas include play mini-golf, take a class together (a cooking class, perhaps?), try a new cuisine (Somali?), attend a Supreme Court case, Explore Brooklyn (we are going to NYC for a wedding in August), visit the prairie (southwestern Minnesota has some gorgeous prairie lands), tour one of the huge mansions on Summit Avenue when there’s an open house, go on a paddleboat ride down the Mississippi, walk in the rain on purpose. Nothing hugely weird, just things we’ve never done together (and for many of them, things we’ve never done at all, or at least not for decades). Suggestions are welcome. The more we have to choose from, the better. And after all, we aren’t limited to one a month. This could be a very fruitful resolution.

Any New Year’s resolutions out there that anyone cares to share? (I love to post mine, because it strengthens my resolve. Also, I’m pretty sure no one but me is keeping track.)

Happy New Year to you! Wishing you good books, good friends, and a lot of laughter in the coming year.

In Praise of the Handkerchief

My spouse is a handkerchief person. I thought this was quaint when we met. I have since experienced the practicality of the practice (particularly in movie theaters when I have forgotten tissue).

Not long ago when we were visiting my mom, I asked her if she had any of dad’s old hankies left. I thought perhaps I could replenish the spousal supply, and plus I’ve always loved a big hankie for myself when I have a really bad cold, most especially an old and very soft hankie. She did indeed have a supply and shared some, and then asked if I wanted any of hers. Compared to my dad’s, they were so small, so dainty. I couldn’t imagine honking into one of those things. It would feel like desecration or something.

But the next time we’re visiting my mom, I have a little sneezing attack and I’m going through tissue after tissue. I remember the hankies and ask Mom if I can have one of her handkerchiefs after all. I grabbed a small soft one mostly at random, and it was perfect for my slightly runny sneezy nose. To my surprise the next day, it looked and felt perfectly soft and clean. So I used it for another day. I had thought handkerchiefs would get icky right away, like tissues do. I was finding out different.

The next time we went to see my mom, I asked if I could have a few more. She said sure, and this time we took them out and I looked at them more closely. She must have at least 50 handkerchiefs. Beautiful, so many of them. Most were white, but not all. Some had embroidery around the edges. Some had some very serious needlework (I know nothing about needlework so I don’t know what kind, but I wouldn’t be at all surprised if at least some of them weren’t stitched by people she knew). I took several (I believe she allowed me six). I was thrilled, and she was kind of thrilled that I was into her hankies.

Once I had several, I used them a lot more. One in the purse and another in a pocket. I found (not surprisingly) that I was decreasing my use of tissues. (I wish I had thought to measure it before and after, but ah well.) I mentioned this to a friend and she was a little intrigued, and I asked her if she wanted one of my mom’s handkerchiefs, just to see if it was something that might appeal (we are both into reducing waste), and she said yes.

When I relayed this to my mother, she said, “Oh! Well then you’ll have to get more next time you come up!” And this time we went through them more slowly, and I took many. Mostly white, mostly soft. But almost none plain white. A border, a pattern, some lace. Lots of flowers. But there were a few that were not white: purple, black, brown, bright red, turquoise. I’m forgetting some. It felt like a small array of history spread out on her bed. It was so fun.

What a thing we have lost: the art, beauty, and utility of the handkerchief.

It turns out my friend did indeed enjoy the handkerchief. With my new bounty, I asked if she might like a couple more. Absolutely, she said. (I’m almost positive that was Not her exact word. But it was a strong affirmative.)

Since we had that conversation (several weeks ago), my use of the handkerchief has evolved further still. I have had a beautiful purple hankie (with splashes of white flowers and green leaves) on the front porch table these last two days. It has mopped up tears (All the Light We Cannot See, by Anthony Doerr), the occasional sneeze, and the drips off glasses of iced tea. Also good for drying one’s brow on a humid day.

This is a part of my mother’s history that I cherish. Much like a paper clip, you can find endless uses for the handkerchief. Since I’m quite the neophyte, I know I’ve only scratched the surface.

Icked out about the reuse factor? The snotty handrag?

My handkerchief rule is this: Use it as long as it feels (and looks) soft and clean. As soon as it doesn’t feel soft and clean, replace. (If it’s a major cold, this could be several times a day.) I find I tend to go through 3-4 hankies a week. They take up practically zero space in the laundry, and then you’re set for another week.

I think I’m moving towards reducing tissue use by about 50%. That’s not a bad start.

Perhaps it’s time for a handkerchief revolution. They are practical, sustainable, and extremely versatile.

And often, quite beautiful.

Look! Up in the Sky! It’s a Bird!

kestrelWe went to visit my mom today, and I decided to keep a list of birds I saw on the hour-long drive. I always have an eye out for birds when I’m on the road, but this time I decided to specifically keep a complete list. A day list. The idea struck me when I saw an American Kestrel before we even got out of Minneapolis. Kestrels are falcons and our smallest raptor. They’re pretty common in Minnesota in the summer, but not so much right in the heart of the city, so that was a fun start to the drive.

I saw a lot of the usual suspects: American Crow (several); American Robin (a dozen or so); Canada Goose (3); several Rock Pigeons; far too many European Starlings; Red-Winged Blackbirds (scads); Mourning Dove (1); and Common Grackle (2).

hawkAnd while I didn’t add any birds to my year list, I did see a few of those birds that always make me smile, even though they aren’t all that uncommon. For example, the Red-Tailed Hawk perched on a light pole alongside the highway. Not uncommon, even in the heart of the city, but they still make me smile.

swanAs do the swans. I saw five Trumpeter Swans today (none of them very close; three weeks ago they were closer to the highway and I saw several cygnets!). Also, two Double-Crested Cormorants (one perched on a branch, one flying overhead); Great Egrets (at least two); one killdeer; one barn swallow; one tree swallow; and one green heron (they have the most recognizable hunch).

I saw the swallows at Dan & Becky’s Market where we stopped to get beeswax. I’ve been looking for a good local source for beeswax (which I use in my medicinal herb work), and they recently started carrying it. Nice! It even smells like honey. I can hardly wait to try it out. Also at Dan & Becky’s I saw two chickens. I don’t count birds that are penned up, but these were truly free-range chickens, so on the list they went. Dan and Becky commented on the number of people that tell them they have a chicken loose in the yard. That shop is a total joy to visit. Becky asked me if I might have any interest in pig farming. They can’t keep up with demand.

I’m thinking about it.

pelican_davidstephensThe best birds of the day were the pelicans. American White Pelicans. I still marvel that we have pelicans in Minnesota. As we were nearing our destination, I saw a large V-formation in the distance. Too far away to identify, but I thought they were pelicans. I wanted to chase them, but Mom was waiting. We picked her up, and on our way to the restaurant Hal pointed up and said “There are your birds,” and they WERE pelicans. Up close and personal and 18 in number. Not long after, we saw a small group of 3, also flying, and on the way home we saw a solo pelican on a lake.

It amazes me how much you can see, when you look.

May Reprise

May is my month of abundance; an embarrassment of riches. Books, bookstores, birthday, and birding rise to the top as highlights, as well as gardening and watching things come back to life. MinBooks.  I read 13 books in May, 5 each for fiction and nonfiction, and 3 poetry. The big standout was The Yellow-Lighted Bookshop by Lewis Buzbee, which I’ve already written about. I also particularly liked Red Azalea, by Anchee Min, a memoir of growing up in China under Mao. Very compelling and I learned a lot (not surprising given my sparse knowledge of China). The reading theme for May was color, and I did indeed complete the color spectrum:

  • Red Azalea, Anchee Min
  • From the Orange Mailbox, A. Carman Clark
  • The Yellow-Lighted Bookshop, Lewis Buzbee
  • A Few Green Leaves, Barbara Pym
  • Blue Jelly, Debby Bull
  • Sassafrass, Cypress & Indigo, Ntozake Shange
  • Violet & Claire, Francesca Lia Block

It was fun in that I had the books in my collection to do it, and I read a lot of books that have been languishing unread for years (one of the great boons of the monthly reading theme), but I didn’t get to several of the books I had really wanted to read (the one that stands out most particularly is Red Harvest, by Dashiell Hammett). Of course that seems to be the case with every reading theme, so I guess I’m best off not blaming the color spectrum.

moon palaceProbably the bigger book story of May was the purchasing side. We went a little wild on that front. May is always a big month for buying books because it’s my birthday month and also we usually go to WisCon (Feminist Science Fiction Convention hosted annually in Madison, WI) where the books are not to be resisted. We didn’t go to WisCon, but we have a goodly number of local bookstores and we managed to hit several of them (Moon Palace Books, Minnesota’s Bookstore, Micawber’s Books, SubText, Magers & Quinn, Dreamhaven, Sixth Chamber, and three different Half Price Books). Crazy, huh? But it’s a vacation! We saved all that travel money, but then we spent it on books (yes, even more books than last May when we DID go to WisCon, an increase of a hefty 75%). We got more books in May (58) than we did in January-April combined. Lots of nonfiction (31) and fiction (19) and also several new volumes of poetry (7). An extravagant month as books go!

Birding. I added 62 birds to my year list in May! This was a spectacular May for shorebirds and I added a few to my lifelist, including White-Rumped Sandpiper, Least Sandpiper, Semipalmated Sandpiper, and Short-Billed sbdow_beauliddellDowitcher. Of these, the most exciting was the Short-Billed Dowitcher, which we saw at the Princeton Sewage Ponds. It was just there for the longest time, and we watched and watched and watched. The sandpipers I know I have seen before, but never close enough views to truly identify them. The waters were really low at Old Cedar one birding morning, and what at first looked like empty mudflats were in fact mudflats teaming with shorebirds. Oh they can blend! Other particularly fun sitings in May:

  • Wilson’s Phalarope (5-8)
  • Indigo Bunting (5-12)
  • Red-Shouldered Hawk (5-16)
  • Blue-Headed Vireo (5-19; new yard bird!)
  • American White Pelican (5-24)
  • Earred Grebe (5-30)
  • Caspian Tern (5-30)

I’ve only seen a few Caspian Terns in my life, so it was a rare treat at Old Cedar. Just one, but it flew in close and then settled down on a sandbar where it stayed for a good half hour or so. Lovely.

Medicinal Herbs. After a bit of a hiatus, I’ve gotten back into the swing of things. I felt like I had gone too broad, taken on too much, tried too much (with scads of bottles and jars filled with tinctures, herbs, and oils to prove it!) and said as much to a friend. My wise friend said it was probably not a mistake to go so broad to start—that’s how you learn the scope of the field. And I realized that I have learned a lot about what’s out there, and also the things that I most use and need, as well as what I am most drawn to. So now I am starting to focus in.

One of the things I like best is salve. I like to make it, I like to give it away, and I like to use it. I made another batch of the ginger, chamomile, clove, and black pepper salve (good for muscle massage and body aches); another batch of rosemary-chamomile salve (my favorite and most popular with my friends, and good for mild arthritis); and a thyme-chamomile salve (soothing and good for disinfecting).

Chamomile is one of my go-to herbs, so I’ve planted some from seed this year. I’ve moved several into large pots and am hoping to have a decent crop in a few weeks. Last year I was horrible about harvesting, and this year I vow to do better. Most especially with the chamomile (which I can buy at the co-op but it just doesn’t smell as good as the home-grown does) and rosemary (which I use vastly in cooking and for medicinals).

rhubarbCooking. My rhubarb was crying to be picked by early May, and pick I have. Several batches of rhubarb sauce later (the most recent just yesterday, with brown sugar, honey, and cinnamon), it’s still going strong. When we had a cold rainy spell mid-month I made some beef stew. I also made a huge batch of spaghetti sauce and froze a few pints for summer days when I don’t feel like making it from scratch.

Other highlights. May Baskets! Seeing Bernie Sanders, first mowing of the lawn (second, third), and cleaning out the garden beds. Perhaps the greatest highlight of the month: My mom gave me her dutch oven. She has used this for roasts for years, her most prized piece of cookware. But at 94, she isn’t cooking very much any more, and she has handed it down to me. I am thrilled. I hope to do her proud.

Father Knows Best, Coda

One thing I wish I had thought to include in the original Father Knows Best post is that my dad was a conservative Republican and I was a liberal Democrat for pretty much all of our adult lives (he died in 2008). This wonderful conservative man taught me to buy local and to value community. We did not agree on our political parties, but we found common ground. Sometimes we foundered, but we always gave each other leeway, and we often agreed on issues of finance.

I would often start out with a “What do you think of ______” kind of question. You can almost always find common ground if you ask a few open-ended questions. Dad and I did.

Oh my, I do miss my father. I think we would have a bit more in common politically (and economically) today, and I would certainly welcome his take on the Great Recession from a conservative perspective. One thing my father and I agreed on is that you have to work together if you want to get things done. Compromise. Respect. Honesty.

These are Republican values. These are Democratic values.

One of Paul Roberts’s talking points in The Impulse Society is that our political parties have become branded, and as a result, both have pulled away from center (I would also blame gerrymandering and our political processes in general—most especially the caucusing process). While the two parties become increasingly opposed to agreeing on anything, on principle, the country shuts down.

It’s not just politicians. Several of my friends make blanket comments about Republicans. About how they’re ruining this and that. They hark back to Reagonomics and the war in Iraq.

But Clinton was responsible for overturning Glass-Steagall—the regulatory bill put in place after the Great Depression, to prevent another Great Depression. So instead we had the Great Recession, with the government bailing out banks because they’re too big to fail (TBTF), because if they did, they would take down the entire national—or global—economy.

I was super pissed about the government bailing out the banks. It seemed so unethical. I had surprise company in my anger. A lot of Republicans were pissed about government interfering in the free market and using tax dollars to do it. We’ve become so polarized, we can’t even find common ground when we have common ground!

Since the Great Recession, the TBTFs have become even bigger. They are engaging in similar schemes to increase profits and shareholder value. The crucial thing to note here is that they have not changed their behavior except perhaps to increase the risk factor. It does not take a rocket scientist, or even an economist, to conclude that this is not a good thing for the economy.

Here’s some potential common ground for moving beyond our current political polarization:

MoneyFinancial reform: According to Roberts, “It’s worth noting that some of the loudest voices calling for financial reform are conservative. Likewise, when the Obama administration failed to break up the TBTF banks or to restrict their capacity to make high-risk gambles, the failure outraged not only liberals but many on the right as well.” The implicit promise of another bailout is, to many Republicans, a market-distorting government subsidy that allows big banks to take government-guaranteed risks that smaller banks have to avoid. There’s even been some bipartisan movement here: In 2013, Republican David Vitter (staunch Louisiana conservative) joined the very liberal Sherrod Brown of Ohio on a bill to force the big banks to dramatically cut the amount of debt they take on. The bill was stalled by the banking lobby. (Why is that even legal?)

spending_banCampaign finance reform: Between 2000 and 2012, spending on presidential campaigns more than quadrupled—to more than $2 billion. Two billion dollars! Since the Supreme Court ruling in Citizens United, hundreds of millions of dollars have flowed into politics. A lot of rich people love it, but the average person—even the average Republican—is not in favor. Roberts reports that 7 of 10 Republicans favor an amendment that would exclude corporations, unions, and other organizations from free speech protections for large campaign donations.

It makes me feel hopeful that there’s such strong common ground. I agree that these are good—and important—starting places. And I’m pretty sure my dad would as well.

Father Knows Best

bikeI grew up in a small town. When I was in sixth grade or so, I wanted a new bicycle (having pretty much outgrown my little bike with the banana seat). I had my eye on a fancy new 10-speed and wanted to go to “the cities” (as Minneapolis-St. Paul is still called in greater Minnesota) and pick from the cream of the crop. Nope, my dad said. I could have any bicycle I wanted, but I had to buy it in town. My hometown of about 1,500 had two hardware stores (three grocery stores, a general store, two furniture stores, a movie theater, a bowling alley, and a roller rink) so it’s not like I didn’t have options, but I whined. Usually I could wrangle my way with my dad.

Not this time. He didn’t even remotely budge. Hometown purchase it was. He was a small business owner (one of those furniture stores). He knew the value of social relations. He was instilling in me a number of values here that I didn’t realize for years: the importance of social relations, the value of buying local, and the difference between being a customer and a consumer.

ImpulseI had not particularly marked the customer/consumer difference until reading The Impulse Society: America in the Age of Instant Gratification, by Paul Roberts. Shopping used to entail a social obligation. The person that owns the grocery store is my neighbor. You say hello, you have a little chat. They see what you buy, you talk about your leaky roof, her dog, your sore back. Historically, economic relations have been completely intertwined with social relationships. Buying meant being a customer, “a socially constructed, socially constrained role that required us to engage in an often complicated and time-consuming social interaction every time we made a purchase.”

And then came the big-box stores. According to Roberts, “The genius of the big-box retail stores, for example, wasn’t just their low, low prices, but the depersonalized, one-stop format that let us minimize shopping’s social obligations.” (Well and wasn’t that a welcome thing for many of those small-town people who didn’t actually WANT the person behind the drugstore counter to see what they were purchasing, but that’s a topic for a different blog.)

But my dad knew what he was talking about. My argument that the bicycle would be cheaper in the cities held no weight with him. He knew people could find cheaper furniture, too, if they were willing to obviate their social obligations. And then where would our small town be? Main Street would be empty, which it pretty much is today—in my hometown and many like it throughout the midwest. Roberts cites research on the big-box phenomenon and its impact on small towns:

closedWithin two years of a new Walmart coming to town, local shops within a twenty-mile radius see sales decline by 25-60%. These kinds of losses lead to the closing of small-town stores, leaving residents with fewer shopping options. The success of a big-box store can substantially increase the distance people have to drive for groceries. My hometown now has only one grocery store, but they are lucky. Many small towns don’t have any grocery stores at all anymore.

Not only have they lost their local shopping options, they’ve lost a large chunk of their supportive infrastructure: Local merchants provide more stable work environments, are more supportive of local social programs, initiatives, and community affairs in general.

So it happened. Most of Main Street went away, to the detriment of the local residents both in terms of convenience and livelihood. Why do we do this? According to Roberts, it has a lot to do with intertemporal decision making. In short, immediate desire often trumps delayed gratification. Less and less are we willing to put off until tomorrow what we can have today, even if we can’t afford it (that’s what credit is for). I’m giving it short shrift—there’s so much more there.

The Impulse Society is fascinating reading, looking at our increasing self-preoccupation and its relation to marketing, economics, culture, politics, digital technology, friendship networks, and power (a mere starter list). I expect I’ll fill you in more as I continue. It’s that kind of book. In the meantime, I’m going to work towards being more of a customer, and less of a consumer.